Refund policy

Draft for review. This page isn’t in effect yet. Highlighted gaps still need details, and it should be checked by a qualified adviser before Pro opens.

Pro is €8 a month or €80 a year. Here is how cancelling and refunds work.

Cancel any time

You can cancel from your account page whenever you like. Pro stays active until the end of the period you’ve already paid for, and you won’t be charged again.

14-day refund on your first payment

If Pro isn’t right for you, ask within 14 days of your first payment and we’ll refund it in full. This applies to both monthly and annual plans. Your Pro access ends when the refund is made.

Annual renewals

We email you before an annual plan renews. If it renews and you didn’t mean it to, ask within 14 days of the renewal payment and we’ll refund it in full.

Monthly renewals

Monthly renewals aren’t refunded. Cancel before your renewal date to avoid the next charge.

If something goes wrong

If you were charged by mistake, charged twice, or Pro didn’t work and we couldn’t fix it, we’ll refund you. This is on top of your legal rights as a consumer, which this policy doesn’t limit.

How to ask

Email [contact email] from the address on your account. You don’t need to give a reason. Refunds go back to the card you paid with, through our payment provider Stripe, and usually arrive within 5 to 10 working days.

Fair use

We may decline repeated refund requests from the same person, or a refund where Pro content has been shared in breach of the terms.